Privacy Policy

Mellowmen HVAC LLC (“Mellowmen HVAC,” “we,” “us”) operates mellowmenhvac.com. This page explains in plain language how we handle information related to the site.

Information you provide

If you call us or submit the service request form, you may share your name, phone number, email address, ZIP code, a photo and a message about your HVAC needs. We use that information only to respond to your request and provide heating and cooling services.

Phone calls and text messages

When you call 865-224-3650, standard telephone carrier records may apply. We send text messages about your appointment only if you tick the SMS consent box on our form; message and data rates may apply, and you can reply STOP at any time to opt out. We do not publish a storefront street address because we are a service-area business.

Form processors

Service request submissions are processed by FormSubmit (formsubmit.co) and delivered to our business email. FormSubmit’s own privacy policy applies to how they handle the transmission. We use the information you submit only to respond to your HVAC request.

Cookies & analytics

This site uses Google Analytics 4 (gtag.js) to understand aggregate traffic, such as which pages are visited and whether the call button or request form is used. Google may set cookies or use local storage according to Google’s policies. We do not sell personal data.

Children

This website is not directed at children under 13, and we do not knowingly collect their information.

Contact

Questions about this policy: call 865-224-3650 (Mon–Fri 8 AM–5 PM ET) or use the service request form.

This is a basic policy, not formal legal advice. Consider a review by counsel if you add payments, financing partners or advanced tracking.